We want you to be as in love with your new outfit as we are. So, if something isn’t quite right, we’re happy to offer a refund or credit.

We have temporarily extended the return/exchange period for change of mind purchases for stores impacted by stay-at-homeorders/lockdowns. Our standard returns period is 14 days however the returns period will be extended to include the lockdown period for an applicable area. E.g. “If the lockdown is 7 days you will have 21 days from the purchase date to return your order. If you require further assistance, please contact our customer service team via customercare@sheike.com.au

Returning is simple! We want to make it easy to return your order, just as long as your items are

Returned within 14 days of delivery

Unwashed, unworn and with all tags attached

SHEIKE Returns Policy and Conditions
Refund T&Cs
Faulty Items
Consumer Guarantees
SHEIKE Outlet Returns

Here's how to return a purchase by post!

Make sure your items meet our Returns Conditions

Complete a Returns Form

Choose your Postage Method

Post your items back to HQ

We refund or credit your account

Return Online Orders by Post
Return In Store Purchases by Post
Return Processing Times
International Returns

You can return in store or online purchases at any of our store locations!

Make sure your items meet our Returns Conditions

Bring your proof of purchase

Visit one of our 40+ Store Locations

Return an Online Purchase In Store
In Store Refunds T&Cs
Returning an In store Purchase