SHEIKE Vouchers

These Voucher Terms constitute a binding legal agreement between SHEIKE & Co Pty Ltd (‘SHEIKE’, ‘we’, ‘us’ or ‘our’) and the person purchasing, redeeming or attempting to redeem a SHEIKE Voucher (you).  These Terms are to be read in conjunction with our Terms + Conditions and other terms or policies.

These Voucher Terms apply when you purchase, redeem or attempt to redeem a SHEIKE Voucher and by purchasing, redeeming or undertaking a balance enquiry of a SHEIKE Voucher you warrant and represent to SHEIKE that you have read and agree to be bound by these Terms and that you will not undertake any fraudulent or misleading conduct relating to a SHEIKE Voucher.  If you are giving a SHEIKE Voucher as a gift, it is your responsibility to ensure that the recipient is aware of these Terms.

These Voucher Terms apply when you purchase, redeem or attempt to redeem a SHEIKE Voucher.                                                        

Validity + Expiry

The SHEIKE Vouchers:

  • are valid for 6 months from date of purchase, irrespective of when the recipient may receive it;
  • will be activated within 24hrs of purchase;
  • can be redeemed instore and online;
  • can be redeemed against all products in store or on the Website;
  • are non-transferable and may not be returned or redeemed for cash; and
  • cannot be paid for using a SHEIKE Voucher.

Taxes (such as GST) and/or shipping is still applicable on any products purchased with SHEIKE Voucher. All SHEIKE Vouchers amounts are in AUD.  After expiry of a SHEIKE Voucher, any amounts remaining on the Voucher will become property of SHEIKE.  You are not permitted to sell your SHEIKE Voucher.  Once your SHEIKE Voucher has reached a zero balance, it cannot be reloaded or reactivated.

Amounts of purchase

If a purchase is of a lower value to the SHEIKE Voucher total, the remaining amount will resume on the same code. This can then be used on future purchases and will be valid to the same expiry period from original purchase.   If a purchase exceeds the value of the SHEIKE Voucher the remaining amount must be paid for by cash (in store only), card, Afterpay or PayPal (online).

Checking your balance

You can check your SHEIKE Voucher balance in-store by asking a SHEIKE Stylist at the counter, or online during the checkout process.

In-store Vouchers

To purchase a SHEIKE Gift Voucher in-store ask a SHEIKE Stylist at Point of Sale and let them know the value you wish to be loaded onto the SHEIKE Gift Voucher.  You can redeem a SHEIKE Gift Voucher in store or online.

Online Vouchers

If you buy a SHEIKE e-Voucher online:

a)   it will be emailed to the recipient once the full order has been processed and payment has been made (unless an alternate date is selected). An invoice with proof of purchase will be sent to the purchaser as confirmation;
b)   it will include a unique code that can be used instore or online. The unique code needs to be entered at the point of reviewing items in an order (in the checkout process);
c)   you are responsible for ensuring you have entered the correct email address for the recipient. SHEIKE is not liable for delivery of a SHEIKE e-Voucher to an incorrect or non-existent email address; and
d)   promotion codes cannot be applied to the purchase of SHEIKE e-Voucher.

Returns and exchanges on SHEIKE Vouchers

You cannot exchange your SHEIKE Voucher for a different denomination of Voucher or for another tender, cash or discount. 

Lost or stolen Vouchers

SHEIKE is not responsible if a SHEIKE Voucher is lost, stolen, destroyed or used without permission. SHEIKE Vouchers should be treated like cash and will not be replaced or refunded if they are lost or stolen.

Cancellations and alterations

SHEIKE Vouchers cannot be cancelled once they are issued, except if used, expired or otherwise cancelled by SHEIKE. 

SHEIKE reserves the right to cancel or alter the balance of a SHEIKE Voucher if such action is deemed as necessary without notice to you, including but not limited to where a Voucher is defrauded, stolen, defaced, mutilated, altered, issued in error or otherwise tampered in any way.  SHEIKE may, in its sole discretion, elect to provide you with a refund or replacement Voucher except where the cancellation was due to your own fraud or negligence.

We reserve the right to cancel or block your SHEIKE Voucher if you report it stolen or if we consider that you are using it in a manner that is inconsistent with these Voucher Terms.