ALL STORES NOW OPEN WITH AMENDED HOURS

Please note: this page will be regularly updated - last updated 01.06.2020

 

SHEIKE SQUAD, WE'RE BACK! 

We’re so excited to announce after careful consideration, our stores are opening with amended trading hours.

However, unfortunately due to the recent outbreak in Victoria, we will be temporarily closing all of our Victoria stores. We apologise for the inconvenience, please check back soon for the most recent updates on store re-openings.

 

OPEN FROM MONDAY 1ST JUNE

All NSW, QLD and WA stores will be open from Monday 1st June with the below opening hours. 

Monday 10AM - 4PM

Tuesday 10AM - 4PM

Wednesday 10AM - 4PM

Thursday 10AM - 7PM 

Friday 10AM - 4PM

Saturday 10AM - 4PM

Sunday 10AM - 4PM

With the ever changing circumstances surrounding the Pandemic, these hours will be subject to change so please check back for up to date information. We appreciate your patience and understanding whilst we navigate this new way of working together. 

Please check our STORE LOCATOR for the latest information in your area.

 

IN STORE SAFETY 

We can’t wait to welcome you in store again! But, the most important thing right now is the health and wellbeing of our team and customers. We have implemented a number of new safety measures that will be upheld in all our stores to make things as safe as possible for your visit. 




Thorough and regular store cleaning



A limited number of people allowed in store at any one time
Adherence to the 1.5m social distancing rules 
Contact-free styling




Hand sanitiser available in each store



No cash payments accepted 

 

SHOPPING MADE EASIER 

  • 30 DAY RETURNS
    Our policy will remain extended to 30 days to assist you during this time.

  • CHAT TO A STYLIST ONLINE
    SHEIKE Stylists are available on live chat Monday to Friday 10am - 4pm to answer all your styling questions before you visit us in store.

  • CALL & COLLECT - NEXT DAY SERVICE 
    If you would like to limit your time in store, we are also offering a Call & Collect Service. 


Please note: Call & Collect is only available in your local SHEIKE Store. Unfortunately we are unable to transfer stock between stores at this time. 


Step 1: Check local store availability online by using the “FIND IN STORE BUTTON” 

Step 2: Call your local SHEIKE store between 10am - 4pm Wed to Sunday, to reserve your item. 

Step 3: Your local SHEIKE store will call you back to confirm that your items are ready to collect the next business day.

Call & Collect orders will only be reserved for 1 business day after confirmation. Payment will be taken on collection. 


    ONLINE SHOPPING 24/7

    For those of you who wish to shop from the comfort of your own home. We will also continue to offer the following online shopping services:

    • FREE AU SHIPPING
      Free Standard Shipping available on every Australian order as well as Free AU Express Shipping or Sydney Same Day Delivery available on $200 orders. 

    • NO CONTACT DELIVERY 

      All Australia Post and StarTrack delivery parcels will be ‘Authority to Leave' and will not require a signature. 

    • NO CONTACT RETURNS
      Ability to book a courier to pick up your return from your own home. Available from $8.95.

    • ACCEPTING STORE RETURNS FOR A CREDIT OR EXCHANGE
      Unable to access a SHEIKE Store? The online warehouse will process your store purchased return for a credit or exchange. 

    We will continue to keep you updated on the situation and as things change we will communicate them with our community. If you have specific concerns or questions we will have a team of stylists available at customercare@sheike.com.au and Live Chat.

    Stay safe! 

    Team SHEIKE xx

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