NSW, QLD & WA STORES OPEN WITH AMENDED HOURS
Please note: this page will be regularly updated - last updated 03.08.20
After careful consideration, our NSW, QLD & WA stores are open with amended trading hours.
All of our VIC Stores are temporarily closed. Please contact customer service for enquiries.
QLD, NSW and WA STORE OPENING HOURS
Please check our STORE LOCATOR for the opening hours of all QLD, NSW and WA stores. With the ever changing circumstances surrounding the Pandemic, please note that these hours will be subject to change. We appreciate your patience and understanding whilst we navigate this new way of working together.
IN STORE SAFETY
We can’t wait to welcome you in store again! But, the most important thing right now is the health and wellbeing of our team and customers. We have implemented a number of new safety measures that will be upheld in all our stores to make things as safe as possible for your visit.
Thorough and regular store cleaning
A limited number of people allowed in store at any one time
Adherence to the 1.5m social distancing rules
Hand sanitiser available in each store
No cash payments accepted
SHOPPING MADE EASIER
30 DAY RETURNS
Our policy will remain extended to 30 days to assist you during this time.
CHAT TO A STYLIST ONLINE
SHEIKE Stylists are available on live chat Monday to Friday 10am - 4pm to answer all your styling questions before you visit us in store.
CALL & COLLECT - NEXT DAY SERVICE
If you would like to limit your time in store, we are also offering a Call & Collect Service.
Please note: Call & Collect is only available in your local SHEIKE Store. Unfortunately we are unable to transfer stock between stores at this time.
Step 1: Check local store availability online by using the “FIND IN STORE BUTTON”
Step 2: Call your local SHEIKE store between 10am - 4pm Wed to Sunday, to reserve your item.
Step 3: Your local SHEIKE store will call you back to confirm that your items are ready to collect the next business day.
Call & Collect orders will only be reserved for 1 business day after confirmation. Payment will be taken on collection.
ONLINE SHOPPING 24/7
For those of you who wish to shop from the comfort of your own home. We will also continue to offer the following online shopping services:
FREE AU SHIPPING
Free Standard Shipping available on every Australian order as well as Free AU Express Shipping or Sydney Same Day Delivery available on $200 orders.
NO CONTACT DELIVERY
All Australia Post and StarTrack delivery parcels will be ‘Authority to Leave' and will not require a signature.
NO CONTACT RETURNS
Ability to book a courier to pick up your return from your own home. Available from $8.95.
ACCEPTING STORE RETURNS FOR A CREDIT OR EXCHANGE
Unable to access a SHEIKE Store? The online warehouse will process your store purchased return for a credit or exchange.
We will continue to keep you updated on the situation and as things change we will communicate them with our community. If you have specific concerns or questions we will have a team of stylists available at firstname.lastname@example.org and Live Chat.
Team SHEIKE xx