CAREERS

We believe that everyday can turn in to a style statement, if you do too then we could be a great match. We're always on the hunt for passionate people to join our team.

Assistant Manager Midcity CBD Sydney (NSW)

Location:Sydney CBD (NSW)
Type:Full Time

With a customer centric mindset, our Assistant Managers will mirror our people development ambitions and have a natural ability to inspire others.

We're looking for a vibrant, fashionable leader to join us in providing exceptional service to our loyal customers, encouraging the team of Stylists to meet their potential and who embrace the power of the perfect outfit.

Picture Perfect

As a Store Manager you will:

  • Understand the role of the customer + your relationship with them
  • Have a natural love + passion for fashion retail
  • Be a motivated seller
  • Have beyond exceptional customer service skills
  • Inspire through actions
  • Be a strong communicator who can lead, coach, develop + influence others
  • Have an outstanding standards of VM + store presentation
  • Have high standards on personal presentation

Before Us, You...

  • Gained solid management experience in fashion retail
  • Knew how to manage a store as a business 
  • Continually achieved + monitored store sales targets + KPI's
  • Knew how to drive budgets + achieve high sales results
  • Were experienced in managing + developing a team
  • Knew how to create a positive working environment
  • Had an eye for both personal and store styling, as well as upholding VM standards
  • Continually have a desire to challenge yourself to succeed

Everyone Loves A Perk

When you're a part of our family, we offer:

  • A competitive salary package
  • Discounts + bonuses
  • A great team + company culture
  • Coaching + development by experienced Area Managers
  • Real opportunities for career advancement

To apply please email your CV to hr@sheike.com.au and a member of our Recruitment team will be in touch!

View Details

Store Manager Robina

Location:Gold Coast (QLD)
Type:Full Time

At SHEIKE, we are seeking a Store Manager for our Pacific Fair store who will help us make fashion exceptional, every day. We would love to speak to you if you would like to be a part of our Gold Coast team and wish to grow with us.

With a customer centricity mindset, our Managers will mirror our people development ambitions and have a natural ability to inspire others.

We're looking for a vibrant, fashionable leader to join us in providing exceptional service to our loyal customers, encouraging the team of Stylists to meet their potential and who embrace the power of the perfect outfit.


PICTURE PERFECT
As a Store Manager you will;

  • Understand the role of the customer + your relationship with them
  • Have a natural love + passion for fashion retail
  • Be a motivated seller
  • Have beyond exceptional customer service skills
  • Inspire through actions
  • Be a strong communicator who can lead, coach, develop + influence others
  • Have outstanding standards of VM + store presentation
  • Have high standards on personal presentation


BEFORE US, YOU…

  • Gained solid management experience in fashion retail
  • Knew how to manage a store as a business
  • Continually achieved + monitored store sales targets + KPI's
  • Knew how to drive budgets + achieve high sales results
  • Were experienced in managing + developing a team
  • Knew how to create a positive working environment
  • Had an eye for both personal and store styling, as well as upholding VM standards
  • Continually have a desire to challenge yourself to succeed


EVERYONE LOVES A PERK
When you're a part of our family, we offer;

  • A great salary package
  • Discounts + bonuses
  • A great team + company culture
  • Coaching + development by experienced Area Managers
  • Opportunities for career advancement

YES PLEASE!

To apply please forward your CV to hr@sheike.com.au

View Details

Store Managers and Assistant Managers

Location:Brisbane (QLD)
Type:Full Time

At SHEIKE, we believe that every day can turn into a style statement and we're seeking applications for managers who will help us make fashion exceptional, every day.

With a customer centricity mindset, our Managers will mirror our people development ambitions and have a natural ability to inspire others. Please get in touch and apply to be a part of this exciting time of expansion with SHEIKE. 

We're looking for vibrant, fashionable leaders to join us in providing exceptional service to our loyal customers, encouraging the team of Stylists to meet their potential and who embrace the power of the perfect outfit.


PICTURE PERFECT
As a Store Manager you will;

  • Understand the role of the customer + your relationship with them
  • Have a natural love + passion for fashion retail
  • Be a motivated seller
  • Have beyond exceptional customer service skills
  • Inspire through actions
  • Be a strong communicator who can lead, coach, develop + influence others
  • Have outstanding standards of VM + store presentation
  • Have high standards on personal presentation


BEFORE US, YOU…

  • Gained solid management experience in fashion retail
  • Knew how to manage a store as a business
  • Continually achieved + monitored store sales targets + KPI's
  • Knew how to drive budgets + achieve high sales results
  • Were experienced in managing + developing a team
  • Knew how to create a positive working environment
  • Had an eye for both personal and store styling, as well as upholding VM standards
  • Continually have a desire to challenge yourself to succeed


EVERYONE LOVES A PERK
When you're a part of our family, we offer;

  • A competitive salary package
  • Discounts + bonuses
  • A great team + company culture
  • Coaching + development by experienced Area Managers
  • Real opportunities for career advancement

YES PLEASE!

To apply please forward your CV to hr@sheike.com.au and a member of our Recruitment Team will be in touch !

View Details

Casual Warehouse Assistants

Location:SHEIKE HQ St Peters (NSW)
Type:Casual

SHEIKE Warehouse Assistant At SHEIKE, we believe that every day can turn in to a style statement and we're on the hunt for a casual Warehouse Assistant to join the Warehouse team at SHEIKE HQ located in Alexandria.

A DAY IN THE LIFE OF…

  • As a Warehouse Assistant you will;
  • Pick + pack orders
  • RF scanning
  • Assist with dispatching + receiving stock
  • Other general warehouse duties when required

BEFORE US, YOU…

  • Gained experience in a warehouse using warehouse management systems
  • Were fantastic at picking + packing Had an eye for detail + accuracy Knew how to work under pressure
  • Thrived in a dynamic team environment Were flexible in your availability
  • Obtained working rights in Australia

YES PLEASE

To apply please forward your CV to hr@sheike.com.au

View Details

Assistant Store Manager

Location:Merrylands (NSW)
Type:Full Time

At SHEIKE, we believe that every day can turn into a style statement and we're seeking an Assistant Store Manager at Merrylands who will help us make fashion exceptional, every day.

With a customer centricity mindset, our Managers will mirror our people development ambitions and have a natural ability to inspire others. Please get in touch and apply to be a part of this exciting time of expansion with SHEIKE. 

We're looking for vibrant, fashionable leaders to join us in providing exceptional service to our loyal customers, encouraging the team of Stylists to meet their potential and who embrace the power of the perfect outfit.


PICTURE PERFECT
As a Store Manager you will;

  • Understand the role of the customer + your relationship with them
  • Have a natural love + passion for fashion retail
  • Be a motivated seller
  • Have beyond exceptional customer service skills
  • Inspire through actions
  • Be a strong communicator who can lead, coach, develop + influence others
  • Have outstanding standards of VM + store presentation
  • Have high standards on personal presentation


BEFORE US, YOU…

  • Gained solid management experience in fashion retail
  • Knew how to manage a store as a business
  • Continually achieved + monitored store sales targets + KPI's
  • Knew how to drive budgets + achieve high sales results
  • Were experienced in managing + developing a team
  • Knew how to create a positive working environment
  • Had an eye for both personal and store styling, as well as upholding VM standards
  • Continually have a desire to challenge yourself to succeed


EVERYONE LOVES A PERK
When you're a part of our family, we offer;

  • A competitive salary package
  • Discounts + bonuses
  • A great team + company culture
  • Coaching + development by experienced Area Managers
  • Real opportunities for career advancement

YES PLEASE!
If you also think life is too short to wear a boring outfit, then apply now by telling us how style tells a story.

View Details

Assistant Store Manager

Location:Liverpool (NSW)
Type:Full Time

At SHEIKE, we believe that every day can turn into a style statement and we're seeking an Assistant Store Manager in Liverpool who will help us make fashion exceptional, every day.

With a customer centricity mindset, our Managers will mirror our people development ambitions and have a natural ability to inspire others. Please get in touch and apply to be a part of this exciting time of expansion with SHEIKE. 

We're looking for vibrant, fashionable leaders to join us in providing exceptional service to our loyal customers, encouraging the team of Stylists to meet their potential and who embrace the power of the perfect outfit.


PICTURE PERFECT
As a Store Manager you will;

  • Understand the role of the customer + your relationship with them
  • Have a natural love + passion for fashion retail
  • Be a motivated seller
  • Have beyond exceptional customer service skills
  • Inspire through actions
  • Be a strong communicator who can lead, coach, develop + influence others
  • Have outstanding standards of VM + store presentation
  • Have high standards on personal presentation


BEFORE US, YOU…

  • Gained solid management experience in fashion retail
  • Knew how to manage a store as a business
  • Continually achieved + monitored store sales targets + KPI's
  • Knew how to drive budgets + achieve high sales results
  • Were experienced in managing + developing a team
  • Knew how to create a positive working environment
  • Had an eye for both personal and store styling, as well as upholding VM standards
  • Continually have a desire to challenge yourself to succeed


EVERYONE LOVES A PERK
When you're a part of our family, we offer;

  • A competitive salary package
  • Discounts + bonuses
  • A great team + company culture
  • Coaching + development by experienced Area Managers
  • Real opportunities for career advancement

YES PLEAS
If you also think life is too short to wear a boring outfit, then apply now by telling us how style tells a story.

View Details

Online Coordinator

Location:SHEIKE HQ St Peters
Type:Full Time

At SHEIKE, we believe that every day can turn into a style statement and we're on the hunt for an Online Coordinator who will help us make fashion exceptional, every day.

Reporting into the eCommerce Manager, our new Online Coordinator will be responsible for driving revenue through improved customer engagement through our website. The successful applicant will help facilitate website promotions and activities and assist in developing and executing seasonal campaigns through various channels, as well as providing general support to the Brand + Digital team.

A DAY IN THE LIFE OF…
Some of the key accountabilities of the role will be to;

  • Assist in managing and developing the SHEIKE website including being responsible for the weekly product uploads.
  • Ecommerce maintanence including development of website promotions and acivities
  • Build and send EDMs in line with content plans
  • Assist the Ecommerce manager and the customer service team in troubleshooting any issues relating to online transactions or Ecommerce issues.
  • Utilise Google Analytics in order to promote website optimization as well as assist in reporting for both the Brand + Digital team as well as other departments
  • Assist in planning, developing and launching both seasonal and promotional campaigns in line with marketing initiatives.
  • Maintain the marketing budged including invoicing, reconciliations and end of month process.
  • Support the Social + PR Executive with Content Creation
  • Be accountable for Market Awareness and emerging termnds within the online or digital market

BEFORE US, YOU…

Our ideal candidate would have the following;

  • Experience in an Ecommerce role, preferably within a fast-paced retail environment.
  • Intermediate ability with Magento and Dotmailer, or similar Ecommerce and email marketing software.
  • Beginner ability to use the Adobe suite, particularly Photoshop.
  • Basic HTML knowledge
  • Confident in creating highly engaging and descriptive copy
  • Be passionate and enthusiastic about fashion with a distinct sense of trends with a "make it happen" approach.
  • Must be highly detail oriented and organised, as well as having strong sense of priority and follow through skills, ensuring that deadlines are met
  • A driver's license is required and ideally a vehicle

To apply please forward your CV Pronto !

View Details

Assistant Store Manager

Location:Morley
Type:Full Time

At SHEIKE, we believe that every day can turn into a style statement and we're seeking applications for a an Assistant Store Manager for our Morley store who will help us make fashion exceptional, every day.

With a customer centricity mindset, our Managers will mirror our people development ambitions and have a natural ability to inspire others. Please get in touch and apply to be a part of this exciting time of expansion with SHEIKE. 

We're looking for vibrant, fashionable leaders to join us in providing exceptional service to our loyal customers, encouraging the team of Stylists to meet their potential and who embrace the power of the perfect outfit.


PICTURE PERFECT
As a Store Manager you will;

  • Understand the role of the customer + your relationship with them
  • Have a natural love + passion for fashion retail
  • Be a motivated seller
  • Have beyond exceptional customer service skills
  • Inspire through actions
  • Be a strong communicator who can lead, coach, develop + influence others
  • Have outstanding standards of VM + store presentation
  • Have high standards on personal presentation


BEFORE US, YOU…

  • Gained solid management experience in fashion retail
  • Knew how to manage a store as a business
  • Continually achieved + monitored store sales targets + KPI's
  • Knew how to drive budgets + achieve high sales results
  • Were experienced in managing + developing a team
  • Knew how to create a positive working environment
  • Had an eye for both personal and store styling, as well as upholding VM standards
  • Continually have a desire to challenge yourself to succeed


EVERYONE LOVES A PERK
When you're a part of our family, we offer;

  • A competitive salary package
  • Discounts + bonuses
  • A great team + company culture
  • Coaching + development by experienced Area Managers
  • Real opportunities for career advancement

YES PLEASE!
If you also think life is too short to wear a boring outfit, then apply now by telling us how style tells a story

View Details

Casual Stylists Sydney CBD (NSW)

Location:Sydney CBD (NSW)
Type:Casual

At SHEIKE, we believe that every day can turn into a style statement and we're seeking Casual Staff for our Stores within the CBD. These Stores include QVB, Midcity, Pitt Street, Broadway and Metcentre. We would love to speak to you if you would like to be a part of our team.

We're looking for vibrant, Casual staff with a natural ability to provide exceptional service to our loyal customers and who embrace the power of the perfect outfit.


PICTURE PERFECT
As a SHEIKE Casual you will;

  • Understand the role of the customer + your relationship with them
  • Have a natural love + passion for fashion retail
  • Be a motivated seller
  • Have beyond exceptional customer service skills
  • Have high standards on personal presentation
  • Possess strong time management skills


BEFORE US, YOU…

  • Gained experience in fashion retail
  • Knew how to achieve store sales targets + KPI's
  • Had an eye for both personal and store styling
  • Were fantastic at creating
  • Continually have a desire to challenge yourself to succeed
  • Thrived in a dynamic team environment
  • Were flexible in your availability


EVERYONE LOVES A PERK
When you're a part of our family, we offer;

  • Competitive remuneration 
  • Performance based bonuses
  • Staff discount
  • A great team + company culture
  • Coaching + development by experienced Area Managers
  • Opportunities for career advancement
  • An immediate start


YES PLEASE!


If you also think life is too short to wear a boring outfit, then apply now by telling us how style tells a story

View Details

Regional Manager Western Sydney (NSW)

Location:Western Sydney (NSW)
Type:Full Time

At SHEIKE, we believe that every day can turn into a style statement and we're on the hunt for a Regional Manager who will help us make fashion exceptional, every day.

We are seeking a new Regional Manager to add to our team within NSW in Western Sydney. With a customer centricity mindset, our Regional Managers will mirror our people development ambitions and have a natural ability to inspire others.

Reporting to the Retail Operations Manager, the Regional Manager will be a hands-on, supportive manager responsible for driving continual training, sales and operational excellence in a group of our Sydney stores. 

We're looking for a confident + vibrant, fashionable leader to join us in providing exceptional service to our loyal customers, encouraging the teams of Stylists to meet their potential and who embrace the power of the perfect outfit.


PICTURE PERFECT
As a Regional Manager you will;

  • Consistently have a vibrant + positive attitude which inspires others
  • Be a motivated seller who leads by example
  • Challenge your Stylists to realise their full potential
  • Understand the role of the customer + our relationship with them
  • Have beyond exceptional customer service skills
  • Inspire through actions
  • Be a strong communicator who can lead, coach, develop + influence others
  • Have confidence + warmth in handling difficult situations
  • Have high standards on personal presentation


BEFORE US, YOU…

  • Held a multi-site retail management role within a high sales volume environment
  • Continually drove, achieved + monitored store sales targets + KPI's
  • Knew how to implement strategies + approaches to increase performance
  • Were experienced in managing, developing + training a team
  • Knew how to deliver sustainable financial + operational results
  • Had an eye for both personal and store styling
  • Knew how to build strong relationships with all stakeholders (internal + external)
  • Obtained your full Class C drivers licence
  • Continued to have a desire to challenge yourself to succeed


EVERYONE LOVES A PERK
When you're a part of our family, we offer;

  • A great remuneration package
  • Performance based bonuses
  • Generous discounts
  • A great team + supportive company culture

YES PLEASE!
If you also think life is too short to wear a boring outfit please apply now !

View Details

Casual Stylists

Location:Doncaster (VIC)
Type:Casual

At SHEIKE, we believe that every day can turn into a style statement and we're seeking Casual Staff for our Doncaster Store.

We're looking for vibrant, Casual staff with a natural ability to provide exceptional service to our loyal customers and who embrace the power of the perfect outfit.


PICTURE PERFECT
As a SHEIKE Casual you will;

  • Understand the role of the customer + your relationship with them
  • Have a natural love + passion for fashion retail
  • Be a motivated seller
  • Have beyond exceptional customer service skills
  • Have high standards on personal presentation
  • Possess strong time management skills


BEFORE US, YOU…

  • Gained experience in fashion retail
  • Knew how to achieve store sales targets + KPI's
  • Had an eye for both personal and store styling
  • Were fantastic at creating
  • Continually have a desire to challenge yourself to succeed
  • Thrived in a dynamic team environment
  • Were flexible in your availability


EVERYONE LOVES A PERK
When you're a part of our family, we offer;

  • Competitive remuneration 
  • Performance based bonuses
  • Staff discount
  • A great team + company culture
  • Coaching + development by experienced Area Managers
  • Opportunities for career advancement
  • An immediate start


If you also think life is too short to wear a boring outfit, then apply now by telling us how style tells a story

View Details

Casual Stylists Southland (VIC)

Location:Southland (VIC)
Type:Casual

At SHEIKE, we believe that every day can turn into a style statement and we're seeking Casual Staff for our Southland Store.

We're looking for vibrant, Casual staff with a natural ability to provide exceptional service to our loyal customers and who embrace the power of the perfect outfit.


PICTURE PERFECT
As a SHEIKE Casual you will;

  • Understand the role of the customer + your relationship with them
  • Have a natural love + passion for fashion retail
  • Be a motivated seller
  • Have beyond exceptional customer service skills
  • Have high standards on personal presentation
  • Possess strong time management skills


BEFORE US, YOU…

  • Gained experience in fashion retail
  • Knew how to achieve store sales targets + KPI's
  • Had an eye for both personal and store styling
  • Were fantastic at creating
  • Continually have a desire to challenge yourself to succeed
  • Thrived in a dynamic team environment
  • Were flexible in your availability


EVERYONE LOVES A PERK
When you're a part of our family, we offer;

  • Competitive remuneration 
  • Performance based bonuses
  • Staff discount
  • A great team + company culture
  • Coaching + development by experienced Area Managers
  • Opportunities for career advancement
  • An immediate start


YES PLEASE!

View Details

Casual Stylists Western Sydney (NSW)

Location:Western Sydney (NSW)
Type:Full Time

At SHEIKE, we believe that every day can turn into a style statement and we're seeking Casual Staff accross Western Sydney.

We're looking for vibrant, Casual staff with a natural ability to provide exceptional service to our loyal customers and who embrace the power of the perfect outfit.


PICTURE PERFECT
As a SHEIKE Casual you will;

  • Understand the role of the customer + your relationship with them
  • Have a natural love + passion for fashion retail
  • Be a motivated seller
  • Have beyond exceptional customer service skills
  • Have high standards on personal presentation
  • Possess strong time management skills


BEFORE US, YOU…

  • Gained experience in fashion retail
  • Knew how to achieve store sales targets + KPI's
  • Had an eye for both personal and store styling
  • Were fantastic at creating
  • Continually have a desire to challenge yourself to succeed
  • Thrived in a dynamic team environment
  • Were flexible in your availability


EVERYONE LOVES A PERK
When you're a part of our family, we offer;

  • Competitive remuneration 
  • Performance based bonuses
  • Staff discount
  • A great team + company culture
  • Coaching + development by experienced Area Managers
  • Opportunities for career advancement
  • An immediate start
View Details

Assistant Store Manager

Location:Bondi (NSW)
Type:Full Time

At SHEIKE, we believe that every day can turn into a style statement and we're seeking applications for an Assistant Manager at Bondi who will help us make fashion exceptional, every day.

With a customer centricity mindset, our Managers will mirror our people development ambitions and have a natural ability to inspire others.

We're looking for vibrant, fashionable leaders to join us in providing exceptional service to our loyal customers, encouraging the team of Stylists to meet their potential and who embrace the power of the perfect outfit.


PICTURE PERFECT
As an Assistant Store Manager you will;

  • Understand the role of the customer + your relationship with them
  • Have a natural love + passion for fashion retail
  • Be a motivated seller
  • Have beyond exceptional customer service skills
  • Inspire through actions
  • Be a strong communicator who can lead, coach, develop + influence others
  • Have outstanding standards of VM + store presentation
  • Have high standards on personal presentation


BEFORE US, YOU…

  • Gained solid management experience in fashion retail
  • Knew how to manage a store as a business
  • Continually achieved + monitored store sales targets + KPI's
  • Knew how to drive budgets + achieve high sales results
  • Were experienced in managing + developing a team
  • Knew how to create a positive working environment
  • Had an eye for both personal and store styling, as well as upholding VM standards
  • Continually have a desire to challenge yourself to succeed


EVERYONE LOVES A PERK
When you're a part of our family, we offer;

  • A competitive salary package
  • Discounts + bonuses
  • A great team + company culture
  • Coaching + development by experienced Area Managers
  • Real opportunities for career advancement

YES PLEASE!
If you also think life is too short to wear a boring outfit, then apply now by telling us how style tells a story.

View Details

Store Manager

Location:Hurstville (NSW)
Type:Full Time

At SHEIKE, we believe that every day can turn into a style statement and we're seeking applications for a Store Manager at Hurstville who will help us make fashion exceptional, every day.

With a customer centricity mindset, our Managers will mirror our people development ambitions and have a natural ability to inspire others. Please get in touch and apply to be a part of this exciting time of expansion with SHEIKE. 

We're looking for vibrant, fashionable leaders to join us in providing exceptional service to our loyal customers, encouraging the team of Stylists to meet their potential and who embrace the power of the perfect outfit.


PICTURE PERFECT
As an Assistant Store Manager you will;

  • Understand the role of the customer + your relationship with them
  • Have a natural love + passion for fashion retail
  • Be a motivated seller
  • Have beyond exceptional customer service skills
  • Inspire through actions
  • Be a strong communicator who can lead, coach, develop + influence others
  • Have outstanding standards of VM + store presentation
  • Have high standards on personal presentation


BEFORE US, YOU…

  • Gained solid management experience in fashion retail
  • Knew how to manage a store as a business
  • Continually achieved + monitored store sales targets + KPI's
  • Knew how to drive budgets + achieve high sales results
  • Were experienced in managing + developing a team
  • Knew how to create a positive working environment
  • Had an eye for both personal and store styling, as well as upholding VM standards
  • Continually have a desire to challenge yourself to succeed


EVERYONE LOVES A PERK
When you're a part of our family, we offer;

  • A competitive salary package
  • Discounts + bonuses
  • A great team + company culture
  • Coaching + development by experienced Area Managers
  • Real opportunities for career advancement

YES PLEASE!
If you also think life is too short to wear a boring outfit, then apply now by telling us how style tells a story.

View Details

Store Manager

Location:Top Ryde NSW
Type:Full Time

At SHEIKE, we believe that every day can turn into a style statement and we're seeking applications for a Store Manager for our Top Ryde store who will help us make fashion exceptional, every day.

With a customer centricity mindset, our Managers will mirror our people development ambitions and have a natural ability to inspire others. Please get in touch and apply to be a part of this exciting time of expansion with SHEIKE. 

We're looking for vibrant, fashionable leaders to join us in providing exceptional service to our loyal customers, encouraging the team of Stylists to meet their potential and who embrace the power of the perfect outfit.


PICTURE PERFECT
As an Assistant Store Manager you will;

  • Understand the role of the customer + your relationship with them
  • Have a natural love + passion for fashion retail
  • Be a motivated seller
  • Have beyond exceptional customer service skills
  • Inspire through actions
  • Be a strong communicator who can lead, coach, develop + influence others
  • Have outstanding standards of VM + store presentation
  • Have high standards on personal presentation


BEFORE US, YOU…

  • Gained solid management experience in fashion retail
  • Knew how to manage a store as a business
  • Continually achieved + monitored store sales targets + KPI's
  • Knew how to drive budgets + achieve high sales results
  • Were experienced in managing + developing a team
  • Knew how to create a positive working environment
  • Had an eye for both personal and store styling, as well as upholding VM standards
  • Continually have a desire to challenge yourself to succeed


EVERYONE LOVES A PERK
When you're a part of our family, we offer;

  • A competitive salary package
  • Discounts + bonuses
  • A great team + company culture
  • Coaching + development by experienced Area Managers
  • Real opportunities for career advancement

YES PLEASE!
If you also think life is too short to wear a boring outfit, then apply now by telling us how style tells a story.

View Details

Customer Care Representative

Location:SHEIKE HQ (St Peters NSW)
Type:Contract

At SHEIKE, are are seeking a Customer Care Representative for a 6 week contract. Our new Customer Care Representative will be the central point of contact in managing, responding and dealing with any, and all customer enquiries in a manner reflective of the SHEIKE brand. This role will be located at SHEIKE HQ in St Peters.
 
A DAY IN THE LIFE OF…


Some of the key accountabilities of the role will be;
Managing incoming customer queries through phone, email, Facebook messenger and web chat.
Identify + assess customers' needs to achieve a mutually agreeable result.
Build sustainable relationships of trust through open and interactive communication by providing accurate, valid and complete information.
Handle complaints + follow up both with the customer and internally, to ensure resolution.
Managing and processing Online order returns within agreed timeframe.
Keep customer profiles up to date at all times.
Staying up to date on overarching Quality Control in order to process returns accurately.
 
PICTURE PERFECT


Our dream Customer Care Representative would come with;
A customer-centric mindset, ideally with experience a high-volume solutions based customer service role.
A naturally open, warm and friendly attitude with a willingness to help.
The ability to remain calm in challenging situations and a talent for multitasking.
Exceptional communication skills including a professional phone manner.
An understanding of how to effectively negotiate with customers and internal teams.
A desire to learn everything there is to know about our customers + brand

View Details

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